Tax Exemption

Pollardwater has been the trusted source of products for water and wastewater professionals for over 180 years. We understand that many organizations operate under a tax exempt status according to various state regulations. As such, Pollardwater specializes in serving the needs of certified tax exempt customers. Our highly trained customer service team will work with you to verify your exemption status, and help you place orders for tax exempt products based on your organization’s qualifications.

Contact us to place a tax exempt order

For immediate assistance, call us at (800) 437-1146 between 7:30 a.m. to 7:30 p.m. EST. You will be asked to provide your tax exemption certificate and any supporting documentation as required by the laws of the state in which your organization operates. Please email your certificate and any required supporting documentation to

In most instances, you will only need to provide your tax exemption certificate one time. Once we receive your organization’s valid tax exemption certificate, it will be saved to your account. After that, you will be able to place future orders that qualify for tax exemption* simply by signing in to

How can my organization become tax exempt?

If you are interested in becoming a tax exempt organization or need more details about becoming qualified, please contact your state’s tax authority. The requirements vary from state-to-state, and from organization-to-organization. The basic categories of exemption are:

  • Entity-based
  • Product-based
  • Use-based


This means that you may or may not be granted an exemption certificate by your state’s tax authority depending on your type of organization, the type of products you are purchasing, and the nature of the application in which the products will be used.

Contact us with questions regarding tax exemption. Need help right away? Call us at (800) 437-1146 between 7:30 a.m. to 7:30 p.m. EST or email

*Based on the requirements in your state. Contact your local tax authority for information about the specific tax exemption requirements for your organization.